Billing & Payment

Pre-Purchase

• Why is my discount code not working?
• I am having an issue at checkout.
• How do I use my Gift Card/Refund Voucher?
• What is QuadPay?
• Prepaid Gift Cards
• What is Shop Pay?

Post Purchase

• How long does it take to get my refund back?
• What is your Price Adjustment Policy?
• I made a mistake. How do I change or cancel my order?
• How is my order processed?
• How do taxes work on my order?
• How do I log in to my Customer Account?