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Orders, Shipping & TrackingUpdated 3 hours ago

When will my order ship? 

Orders ship Monday–Friday from our California warehouse (excluding holidays). Standard processing takes up to 2 business days, though during sales it may take up to 4. 

 

How long does shipping take? 

Standard Ground Shipping takes 5–10 business days. Express Shipping arrives in 3 business days. 

 

*Holiday Delivery Deadlines: Order by December 15 with Ground Shipping or December 18 with Express Shipping to receive your order by December 25. 

 

How much does shipping cost? 

Orders over $100 ship free within the contiguous U.S. Orders under $100 ship for a flat $12. Express Shipping starts at $22.95. 

 

Do you ship to PO boxes or APO addresses? 

Yes, via UPS SurePost. 

 

Do you offer international shipping? 

Not at this time. 

 

When will I receive tracking info? 

Tracking details are sent within 24 hours after your order ships. 

 

What do I do if my order has not been delivered or is missing? 

If your order has not arrived after 2 business days, please contact our team and we will replace the items if they are still in stock. 

Please note the following regarding our missing/stolen packages process: 

  • SeaVees needs to be notified within a week of package status showing "delivered" according to your UPS/FedEx tracking link.
  • We may need to wait up to 3-5 business days until UPS/FedEx confirms the package is not found.
  • SeaVees will ship replacement or web credit as long as SeaVees is notified within 5 business days of delivery status.

 

If you've read the above and still don't have your package, contact us HERE with your order number, correct address, and phone number. 

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