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SeaVees Help Center

We ship out of our California warehouse M-F (non holiday). Please note we do not process orders on the weekends. Normal fulfillment occurs within 2 business days. During sale periods, order fulfillment may take up to 4 business days as our warehouse works through the high volume.Tracking will arrive 24 hours after shipment to ensure accurate tracking info.Standard Shipping<ul><li>Orders over $100 - Free Ground Shipping (5-10 business days)</li><li>Orders under $100 - UPS Ground Shipping - $5.00 flat rate</li></ul>Express Shipping<ul><li>UPS Express Shipping - starts $22.95 calculated at checkout (3 Business Days)</li></ul>PO Box &amp; APO Shipping<ul><li>We offer shipping to PO Box and APO addresses via UPS SurePost.&#xA0;</li></ul>International ShippingOur International shipping capabilities are currently on hold. However, we offer shipping to US Territories and Canada. International orders are not subject to the free shipping policy.

We ship out of our California warehouse M-F (non holiday). Please note we do not process orders on the weekends. Normal fulfillment occurs within 2 business days. During sale periods, order fulfillment may take up to 4 business days as our warehouse

Shipping cost & delivery times

Orders, Shipping & Tracking

How do I track my order?

What do I do if my order has not been delivered or is missing?

How long does it take for my order to ship?

New SeaVees Shoebox

I made a mistake. How do I change or cancel my order?

How do SeaVees fit?

How do I know my size?

Do SeaVees fit differently with socks?

My size is out of stock...

Do you sell sizes larger than men’s 13?

Size & Fit

Are SeaVees made from sustainable materials?

What chemicals are in SeaVees?

Where are SeaVees made?

What is your Warranty?

Are the insoles removable?

Product Information

What is your return policy?

How long do exchanges take?

How do I process a return/exchange?

How do I return or exchange a gift?

When can I expect my refund?

Something is wrong with the shoes I received, what do I do?

What do I do if I have a problem with a pair of SeaVees bought through a retail partner (in store or through a website that is not SeaVees.com)?

Returns and Exchanges

How do I clean and protect my SeaVees?

How do I protect my SeaVees?

Can I wash my SeaVees?

Do you suggest weather proofing my shoes?

My laces broke. Do you replace laces?

Understanding our rugged oiled leather sneakers and boots

Shoe Care & Cleaning

Why is my discount code not working?

I am having an issue with payment at checkout.

How do I use my Gift Card/Refund Voucher?

What is Shop Pay?

Prepaid Gift Cards from Visa, AMEX etc.

What is your Price Adjustment Policy?

How is my payment processed?

How do taxes work on my order?

Anniversary Sale 2023

Payments & Promotions

Who do I contact regarding Public Relations?

Where is SeaVees located?

Where do I find a SeaVees store or SeaVees retailer near me?

How do I become a SeaVees retailer?

Company

How do I contact you if I have a question?

Contact SeaVees

How Do I Manage My Email Preferences

Privacy

Shipping cost & delivery timesUpdated 4 months ago