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SeaVees Help Center

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If you have received an item from Seavees.com that is damaged/defected, please fill out this form, and we will get back to you as soon as humanly possible! (we'll need your shopify order number and a photo of the damage/defect)
If you received the wr

Something is wrong with the shoes I received, what do I do?

Returns and Exchanges

Shipping cost & delivery times

How do I track my order?

What do I do if my order has not been delivered or is missing?

How long does it take for my order to ship?

New SeaVees Shoebox

Orders, Shipping & Tracking

How do SeaVees fit?

How do I know my size?

Do SeaVees fit differently with socks?

My size is out of stock...

Do you sell sizes larger than men’s 13?

Size & Fit

Are SeaVees made from sustainable materials?

What chemicals are in SeaVees?

Where are SeaVees made?

Warranty

Are the insoles removable?

Product Information

What is your return policy?

How long do exchanges take?

How do I process a return/exchange?

How do I return or exchange a gift?

When can I expect my refund?

What do I do if I have a problem with a pair of SeaVees bought through a retail partner (in store or through a website that is not SeaVees.com)?

How do I clean and protect my SeaVees?

How do I protect my SeaVees?

Can I wash my SeaVees?

Do you suggest weather proofing my shoes?

My laces broke. Do you replace laces?

Understanding our rugged oiled leather sneakers and boots

Shoe Care & Cleaning

Why is my discount code not working?

I am having an issue with payment at checkout.

How do I use my Gift Card/Refund Voucher?

What is Shop Pay?

Prepaid Gift Cards from Visa, AMEX etc.

What is your Price Adjustment Policy?

How do taxes work on my order?

Holiday Orders and Returns

Payments & Promotions

Who do I contact regarding Public Relations?

Where is SeaVees located?

Where do I find a SeaVees store or SeaVees retailer near me?

Company

How do I contact you if I have a question?

Contact SeaVees

How Do I Manage My Email Preferences

Privacy

Something is wrong with the shoes I received, what do I do?Updated 2 years ago